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therapeutic approach

EMDR

Recognised

by the World Health Organization as a treatment for post-traumatic stress.

Recognised

by the World Health Organization as a treatment for post-traumatic stress.

  • Confidential
  • Accepts insurance
  • Registered psychologists
  • ERS certified

What is it?

EMDR therapy treats trauma and memories that were left unprocessed. EMDR stands for eye movement desensitisation and reprocessing. It starts from the idea that an overwhelming experience can be stored raw, with the images, sensations and beliefs still wired together. Holding the memory in mind alongside bilateral stimulation, usually eye movements, lets the processing resume: the memory loses its charge without ceasing to be true.

Who it is for

Post-traumatic stress is the best-established indication, but EMDR is not only for extreme events. A difficult birth, an accident, a diagnosis, a separation, an episode of humiliation in childhood: any experience that still hurts in the same way years later may benefit.

What a session looks like

The first sessions do not touch the memory: they are for preparation, for understanding the history and making sure there are resources to steady it. Only then is the memory itself worked on, in short stretches, with pauses. There is no need to recount everything in detail, and that is what makes EMDR possible for people who cannot speak about what happened. Online therapy in English, by video call, with an English-speaking therapist: for people in Portugal and for expats, wherever you live in Europe.

our team

Specialist professionals

Inês Santos
Inês Santos
Psychologist · Licence 29995
Online Consultations
PortugueseEnglish
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AI Assistant

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Describe how you feel, in your own words. Sofia takes care of the rest. No forms and no forced choices.

accepted insurers

Médis · Multicare · AdvanceCare · Fidelidade · Ageas · AXA · Allianz · Medicare · and others

The invoice for each consultation can be submitted to your health insurer for reimbursement, according to your plan. What you say in your sessions is confidential and never reaches the insurer.

faq

Not in detail. The processing happens internally, and far less needs to be said out loud than in most therapies. For many people that is precisely what makes this work possible.

Yes. The bilateral stimulation is done with what an online session allows, and the preparation is the same. In the first session we assess how much support regulation needs and whether working remotely is right for you.

No, and that is not the aim. The memory stays and remains yours. What changes is the charge it carries: it becomes something that happened, rather than something that keeps happening every time it is remembered.

No. You can book directly on our website or with Sofia, our virtual assistant, without any referral from your GP.

Online only for now, while our clinic in Cascais is being refurbished. We reopen in December, and in-person sessions return with it.

MB Way, Multibanco, debit or credit card, Apple Pay, Google Pay and Revolut Pay. You can also pay at the clinic itself, in cash or by card, leaving a card on file as a guarantee for the booking. Any credit on your account is applied automatically to your next session.

We have no direct billing agreement with insurers, but we work on a reimbursement basis with the main Portuguese insurers and with ADSE. The invoice for each consultation can be submitted for reimbursement, according to your plan.

Yes. The discount applies automatically, with no sign-ups and no cards: from 5 sessions on you always have a discount, up to 20%.

Yes. Up to 24 hours before the session you can cancel and choose between a full refund to your original payment method or keeping the amount as credit. With less than 24 hours notice there is no refund, but the amount stays as credit valid for 90 days. Rescheduling is possible up to 24 hours before, at no cost.

Yes, for online sessions too. After the session, ask the clinic team for it by chat, email or WhatsApp. The certificate is available in your client area and states only the day, the time and that it was a psychology session, without mentioning the reason. It has a code that lets your employer confirm it is genuine at suaclinica.pt/verificar.

Yes. All data is processed in accordance with GDPR and the professional confidentiality psychologists are bound by. Our data protection policy explains what we collect, what it is for and how you can exercise your rights.

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