Cookie Policy
Article 1 (Subject matter)
1. This Cookie Policy explains what cookies are, how they are used by SUA CLÍNICA, LDA., a legal entity with registration number 519550412 (hereinafter referred to as the "Clinic") and what options are available to users regarding their use.
2. This Policy should be read together with the Clinic's Privacy Policy.
Article 2 (What are cookies)
1. Cookies are small text files stored on the user's device (computer, mobile phone or tablet) when they visit a website.
2. Cookies enable the user's device to be recognised, preferences to be stored, the browsing experience to be improved and statistical information about website usage to be collected.
Article 3 (Types of cookies used)
1. The Clinic's website may use the following types of cookies:
- a. Strictly necessary cookies
- i. Essential for the website to function;
- ii. Enable, for example, navigation and access to secure areas;
- iii. Do not require consent.
- b. Performance and analytics cookies
- i. Collect statistical information about website usage;
- ii. Help improve the website's performance and functionality;
- iii. May be anonymised.
- c. Functionality cookies
- i. Remember user preferences;
- ii. Enhance the browsing experience.
- d. Marketing and advertising cookies
- i. Used to display relevant content and campaigns;
- ii. May be used by third parties (e.g. advertising platforms, social networks);
- iii. Require prior consent.
Article 4 (Purpose of cookies)
1. The cookies used by the Clinic are intended to:
- a. Ensure the technical operation of the website;
- b. Improve the browsing experience;
- c. Analyse website usage;
- d. Personalise content;
- e. Support marketing campaigns, where applicable.
Article 5 (Consent)
1. The use of non-strictly necessary cookies requires the user's prior consent.
2. Consent is collected through a cookie management mechanism presented upon the user's first visit to the website.
3. The user may, at any time:
- a. Accept all cookies;
- b. Reject all non-essential cookies;
- c. Configure their preferences.
4. Rejecting non-essential cookies does not prevent use of the website, but may affect certain features.
Article 6 (Managing and disabling cookies)
1. The user may, at any time, change their cookie preferences through the website's cookie manager.
2. Cookies may also be disabled through browser settings, in particular:
- a. Google Chrome
- b. Mozilla Firefox
- c. Microsoft Edge
- d. Safari
3. Disabling cookies may affect the functioning of the website.
Article 7 (Cookies and technologies used)
1. The website uses the following categories of cookies and similar technologies:
| Category | Set by | Purpose | Duration |
|---|---|---|---|
| Necessary | Clinic | Session, personal area, form security and recording the choices made about cookies | From the session up to 6 months |
| Necessary | Security and payment providers | Protection against bots and abuse, and payment fraud prevention | From 30 minutes up to 1 year |
| Necessary | Clinic (session storage) | Knowing where the visit came from, for example a campaign, while the tab is open | Until the tab is closed |
| Functionality | Clinic (browser storage) | Remembering choices such as the time zone shown or the app installation prompt | Until deleted |
| Analytics | Statistics provider | Website usage statistics | Up to 2 years |
| Marketing | Advertising platforms and social networks | Measuring how well campaigns work | Up to 3 months |
2. Analytics and marketing cookies are only used after the user accepts them in the cookie notice. Without that consent, they are not set.
3. The up-to-date list of third parties that set cookies can be requested at rgpd@suaclinica.pt.
Article 8 (Cookie retention periods)
1. Cookies may be classified by duration:
- a. Session cookies – deleted when the browser is closed;
- b. Persistent cookies – stored for a defined period or until deleted by the user.
2. The duration of cookies varies according to their purpose.
Article 9 (Changes to this Cookie Policy)
1. The Clinic may update this Cookie Policy at any time.
2. Changes will be published on the website together with the respective date of update.
Article 10 (Contact)
1. For any questions regarding this Cookie Policy, users may contact the Clinic at rgpd@suaclinica.pt.