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therapeutic approach

Person-Centred Therapy

No agenda

you lead; the psychologist accompanies and does not decide what matters.

No agenda

you lead; the psychologist accompanies and does not decide what matters.

  • Confidential
  • Accepts insurance
  • Registered psychologists
  • ERS certified

What is it?

Person-centred therapy starts from the principle that each person carries the direction they need, and that this direction appears when the conditions exist for it: being heard without being assessed, and being understood from your own point of view rather than the listener's. The psychologist neither interprets nor prescribes; they accompany.

Who it is for

For people seeking to understand themselves better, going through a change or a loss, or carrying a discomfort that is hard to name. Also for anyone whose previous experience of therapy was too directive, and who came away feeling they had followed somebody else's plan.

What a session looks like

There is no fixed agenda and no exercises between sessions. You talk about what is present that day, and the psychologist's work is to follow closely, reflect back what they hear and help clarify. Silence is allowed, and is sometimes where the most important part happens. Online therapy in English, by video call, with an English-speaking therapist: for people in Portugal and for expats, wherever you live in Europe.

our team

Specialist professionals

Gracinda Santos
Gracinda Santos
Psychologist · Licence 22391
Online Consultations
Portuguese
Learn more
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quick booking

Book your appointment

What brings you here?
AI Assistant

Talk to Sofia

Describe how you feel, in your own words. Sofia takes care of the rest. No forms and no forced choices.

accepted insurers

Médis · Multicare · AdvanceCare · Fidelidade · Ageas · AXA · Allianz · Medicare · and others

The invoice for each consultation can be submitted to your health insurer for reimbursement, according to your plan. What you say in your sessions is confidential and never reaches the insurer.

faq

Venting relieves and ends there. Here there is attentive accompaniment that reflects back what was said in a way that makes it visible, and that is what makes the difference. Many people discover what they think by hearing someone put precisely what they have just said.

Not in the sense of someone telling you what to do with your life. That restraint is deliberate: advice from someone who listens for an hour a week tends to be about the life of the person giving it. If you need a more structured intervention, that is discussed with you openly.

It has no set number of sessions, and it is honest to say so. Some people come for a few months, others for longer. The pace is reviewed with you, and the decision to stop is yours.

No. You can book directly on our website or with Sofia, our virtual assistant, without any referral from your GP.

Online only for now, while our clinic in Cascais is being refurbished. We reopen in November, and in-person sessions return with it.

MB Way, Multibanco, debit or credit card, Apple Pay, Google Pay and Revolut Pay. You can also pay at the clinic itself, in cash or by card, leaving a card on file as a guarantee for the booking. Any credit on your account is applied automatically to your next session.

We have no direct billing agreement with insurers, but we work on a reimbursement basis with the main Portuguese insurers and with ADSE. The invoice for each consultation can be submitted for reimbursement, according to your plan.

Yes. The discount applies automatically, with no sign-ups and no cards: from 5 sessions on you always have a discount, up to 20%.

Yes. Up to 24 hours before the session you can cancel and choose between a full refund to your original payment method or keeping the amount as credit. With less than 24 hours notice there is no refund, but the amount stays as credit valid for 90 days. Rescheduling is possible up to 24 hours before, at no cost.

Yes. All data is processed in accordance with GDPR and the professional confidentiality psychologists are bound by. Our data protection policy explains what we collect, what it is for and how you can exercise your rights.

Have another question?

Ask your question and get an answer here, from the clinic's own information.

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Your mental health deserves the best care

Booking and paying for your session takes under 3 minutes, all online.