Gambling addiction

Talking about what you see without accusing, not paying debts or lending money, and protecting the family accounts are the first steps. The decision to get treatment is theirs, but relatives can also book a session to learn how to act.

Yes. In Portugal you can request self-exclusion from licensed gambling and betting sites through the gambling regulator (SRIJ). It is a useful barrier, and it works best alongside work on triggers and impulses.

No. You can book directly on our website or with Sofia, our virtual assistant, without any referral from your GP.

Online only for now, while our clinic in Cascais is being refurbished. We reopen in December, and in-person sessions return with it.

MB Way, Multibanco, debit or credit card, Apple Pay, Google Pay and Revolut Pay. You can also pay at the clinic itself, in cash or by card, leaving a card on file as a guarantee for the booking. Any credit on your account is applied automatically to your next session.

We have no direct billing agreement with insurers, but we work on a reimbursement basis with the main Portuguese insurers and with ADSE. The invoice for each consultation can be submitted for reimbursement, according to your plan.

Yes. The discount applies automatically, with no sign-ups and no cards: from 5 sessions on you always have a discount, up to 20%.

Yes. Up to 24 hours before the session you can cancel and choose between a full refund to your original payment method or keeping the amount as credit. With less than 24 hours notice there is no refund, but the amount stays as credit valid for 90 days. Rescheduling is possible up to 24 hours before, at no cost.

Yes, for online sessions too. After the session, ask the clinic team for it by chat, email or WhatsApp. The certificate is available in your client area and states only the day, the time and that it was a psychology session, without mentioning the reason. It has a code that lets your employer confirm it is genuine at suaclinica.pt/verificar.

Yes. All data is processed in accordance with GDPR and the professional confidentiality psychologists are bound by. Our data protection policy explains what we collect, what it is for and how you can exercise your rights.