Burnout and exhaustion

Yes, but sick leave is issued by a doctor, usually your family doctor or a psychiatrist, not by a psychologist. Therapy runs alongside it and can include a report to support the doctor's decision. Payment conditions depend on Portuguese Social Security.

Yes. On the Tests page of this site you can take a burnout questionnaire that measures your level of exhaustion. It gives an indication, not a diagnosis: that is made in a session, looking at work, sleep and the rest of your life.

It depends on how long it has lasted and what can change at work. Recent cases take weeks to a few months; when exhaustion has built up over years, recovery is longer. Rest alone is not enough if the conditions that caused it stay the same.

No. You can book directly on our website or with Sofia, our virtual assistant, without any referral from your GP.

Online only for now, while our clinic in Cascais is being refurbished. We reopen in December, and in-person sessions return with it.

MB Way, Multibanco, debit or credit card, Apple Pay, Google Pay and Revolut Pay. You can also pay at the clinic itself, in cash or by card, leaving a card on file as a guarantee for the booking. Any credit on your account is applied automatically to your next session.

We have no direct billing agreement with insurers, but we work on a reimbursement basis with the main Portuguese insurers and with ADSE. The invoice for each consultation can be submitted for reimbursement, according to your plan.

Yes. The discount applies automatically, with no sign-ups and no cards: from 5 sessions on you always have a discount, up to 20%.

Yes. Up to 24 hours before the session you can cancel and choose between a full refund to your original payment method or keeping the amount as credit. With less than 24 hours notice there is no refund, but the amount stays as credit valid for 90 days. Rescheduling is possible up to 24 hours before, at no cost.

Yes, for online sessions too. After the session, ask the clinic team for it by chat, email or WhatsApp. The certificate is available in your client area and states only the day, the time and that it was a psychology session, without mentioning the reason. It has a code that lets your employer confirm it is genuine at suaclinica.pt/verificar.

Yes. All data is processed in accordance with GDPR and the professional confidentiality psychologists are bound by. Our data protection policy explains what we collect, what it is for and how you can exercise your rights.